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Category: FAQ

Sparklight low-income internet feature image
How To Get Affordable Internet From Sparklight

by | Jun 5, 2025 | Brand Guides, FAQ, Low-Income

Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.

Two men racing past on laptops.
Mbps vs. Gbps: Do You Need Gigabit Internet?

by | Jun 3, 2025 | FAQ, Gaming, Internet Speed Guides

Gigabit internet is a connection with speeds between 940–1,000 Mbps. But do you really need a connection that fast? We list the benefits of a gigabit connection and every plan with gigabit speeds and faster so you can decide.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Jun 2, 2025 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.

person using credit card to type in numbers on laptop to pay bills
How Much Should I Be Paying for High-Speed Internet?

by | Jun 1, 2025 | FAQ

The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

Man in new apartment searching for internet providers in his area on computer
How To Get Internet in a New Apartment

by | May 30, 2025 | FAQ

Find out if 5G home internet is a good option for your new apartment.

happy woman using cell phone to make a phone call over internet service
The 6 Best Apps for Making Internet Calls 2025

by | May 30, 2025 | FAQ, How-To

You don't need a landline or even a mobile phone number to make phone calls anymore—we...

People working from home - how much speed you need to work from home
How Much Internet Speed You Need To Work From Home

by | May 30, 2025 | FAQ, Internet Speed Guides

Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?

Man looking at plugging in cables to computer.
How to Connect Your Computer to Your Router with a Wired Connection

by | May 30, 2025 | FAQ

If you’re setting up your own router or trying to fix an issue with your network, there’s a lot to learn about what cables you’ll need and how to use them.

Two kids using wireless internet
How to Get Internet without a Phone Line or Cable

by | May 23, 2025 | Brand Guides, FAQ

Browse the top internet providers and plans without committing to a phone line or cable plan. Compare speeds, prices, plan details and more.

How Do I Get Wi-Fi in My Car?

by | May 15, 2025 | FAQ

Is car WiFi the same as a mobile hotspot? Find out how it compares and how you can get connected when you’re on the go.

Satellite ground station during a storm
Does weather impact internet connection speeds?

by | May 1, 2025 | FAQ

Internet connections are often talked about in terms of maximum speed and ideal conditions, but in...

Woman using Wi-Fi image
How to Find Free Public Wi-Fi Hotspots

by | Apr 14, 2025 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?